Briants of Risborough Approved STIHL and VIKING Dealer

BACKGROUND:

This agreement applies as between you, the User of this Website and Briants of Risborough Ltd the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 5 – 12 and 16 – 26 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3, 4, and 13 – 15 apply only to the sale of Goods. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending an order confirmation email to you indicating that your order has been fulfilled and is on its way to you.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website; “Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers; “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website; “Goods” means any products that Briants of Risborough Ltd advertises and / or makes available for sale through this Website; “Service” means collectively any online facilities, tools, services or information that Briants of Risborough Ltd makes available through the Website either now or in the future; “Payment Information” means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes; “Premises” means Our place(s) of business located at Green Close Works, Thame Road, Longwick, Buckinghamshire. HP19 7GS; “System” means any online communications infrastructure that Briants of Risborough Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links; “User” / “Users” means any third party that accesses the Website and is not employed by Briants of Risborough Ltd and acting in the course of their employment; “Website” means the website that you are currently using (www.briantsltd.co.uk and https://briantsltd.stihl-dealer.co.uk/en-gb/) and any sub-domains of these sites unless expressly excluded by their own terms and conditions; “We/Us/Our” means Briants of Risborough Ltd a company registered in England under 827172 of Green Close Works, Thame Road, Longwick, Buckinghamshire. HP19 7GS;. 1. 2. Age Restrictions Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult. 3. Business Customers These Terms and Conditions also apply to customers buying Goods in the course of business/trade but NOT for those buying to resell. If you are a business customer purchasing for the purpose of reselling please consult Our reseller business trade terms and conditions available on request. 4. International Customers Briants of Risborough do NOT accept orders from outside of the UK. If Goods are being purchased from within the United Kingdom and then taken outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for these charges and We undertake to make no calculations or estimates in this regard. If you are buying for the purposes of exporting, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please also be aware that United Kingdom consumer protection laws may not apply. 5. Intellectual Property 5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Briants of Risborough Ltd, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws. 5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so. 6. Third Party Intellectual Property 6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable. 6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier. 7. Fair Use of Intellectual Property Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply. 8. Links to Other Websites This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Briants of Risborough Ltd or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them. 9. Links to this Website Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.briantsltd.co.uk without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@briantsonline.co.uk or by calling the office on 01844 343663. 10. Use of Communications Facilities 10.1 When using System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed: 10.1.1 You must not use obscene or vulgar language; 10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist; 10.1.3 You must not submit Content that is intended to promote or incite violence; 10.1.4 It is advised that submissions are made using the English language(s) as We may be unable to respond to enquiries submitted in any other languages; 10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws; 10.1.6 You must not impersonate other people, particularly employees and representatives of Briants of Risborough Ltd or Our affiliates; and 10.1.7 You must not use Our System for unauthorised mass-communication such as “spam” or “junk mail”. 10.2 You acknowledge that Briants of Risborough Ltd reserves the right to monitor any and all communications made to Us or using Our System. 10.3 You acknowledge that Briants of Risborough Ltd may retain copies of any and all communications made to Us or using Our System. 10.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information. 11. Accounts 11.1 In order to purchase Goods on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require Payment Information until you wish to make a purchase. By continuing to use this Website you represent and warrant that: 11.1.1 all information you submit is accurate and truthful; 11.1.2 you have permission to submit Payment Information where permission may be required; and 11.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty. 11.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. 11.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying Us of the unauthorised nature of the purchase. 11.4 When choosing your username you are required to adhere to the terms set out above in Clause 10. Any failure to do so could result in the suspension and/or deletion of your Account. 12. Termination and Cancellation of Accounts 12.1 Either Briants of Risborough Ltd or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons. 12.2 If We terminate your Account, any current or pending purchases on your Account will be cancelled and will NOT be dispatched. 12.3 We reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch. 12.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any sums paid in relation to those purchases within 14 calendar days. 12.5 If you terminate your Account, any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases within 14 calendar days. 13. Goods, Pricing and Availability 13.1 Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from Us correspond to the actual Goods, We are not responsible for variations from such descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not different Goods altogether. Please refer to Clause 15.1 for incorrect Goods. 13.2 Where appropriate, you may be required to select the required size, model, colour, number and other features of the Goods that you are purchasing. 13.3 We neither represent nor warrant that Goods will be available. Stock indications are NOT provided on the Website. 13.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated periodically. 13.5 In the event that prices are changed during the period between an order being placed for Goods and Us processing that order and taking payment, we will honour the lowest price. 13.6 All prices on the Website include VAT. Briants of Risborough Ltd’s VAT number is 194364440. 14. Orders and Delivery 14.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Briants of Risborough Ltd and you. 14.2 Order confirmations under sub-Clause 14.1 shall contain the following information: 14.2.1 Confirmation of the Goods ordered including full details of the main characteristics of those Goods; 14.2.2 Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges; Estimated delivery date(s) and time(s); 14.3 An Advice Note and/or Invoice shall also be enclosed on paper with your Goods. 14.4 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days. 14.5 All Goods purchased by you will be delivered within 30 calendar days of Our order confirmation unless otherwise agreed. 14.6 The risk in the Goods shall remain with Us until they come into your physical possession. 15. Returns Policy Briants of Risborough aims to always provide high quality Goods that are fault free and undamaged. On occasion however, Goods may need to be returned. Returns are governed by these Terms and Conditions. 15.1 If you receive Goods which do not match those that you ordered, you should contact Us within 14 calendar days to arrange collection and return. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. The refund or replacement(s) will be issued upon Our receipt of the returned Goods. We are fully responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. The packaging does not need to be unopened. Refunds will be issued within 7 days and in any event no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery cannot be refunded. 15.2 If Goods are damaged in transit and the damage is apparent on delivery, you should sign any applicable delivery note to the effect that the Goods have been damaged. To return the damaged Goods, please contact Us within 7 calendar days to arrange collection and return. We are fully responsible for paying shipment costs. You will be given the option to have the Goods replaced or to be refunded through the payment method used by you when purchasing the Goods. The refund or replacement(s) will be issued upon Our receipt of the returned Goods. Refunds will be issued 7 days and no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery cannot be refunded. 15.3 If any Goods you have purchased have faults when they are delivered to you, you should contact Us within 14 calendar days to arrange collection and return. You will be given the option to have the Goods replaced or to be refunded through the payment method used by you when purchasing the Goods. We are fully responsible for paying shipment costs. Replacements will be issued upon Our receipt of the returned Goods. Refunds will be issued 7 days and in any event no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. We regret that additional costs such as express delivery cannot be refunded. 15.4 If any Goods you have purchased develop faults within 28 calendar days of delivery, you may be entitled to a replacement but not a refund. In order to arrange for such a replacement you should contact Us within the 28 calendar day period to arrange collection and return. We will assess the Goods and alleged faults upon receipt and if We conclude (at Our sole discretion, acting reasonably and in good faith) determine that the fault is not a result of mistreatment by you (deliberate, negligent or otherwise), We will issue replacement Goods at no additional cost to you. 15.5 If any Goods develop faults beyond 28 calendar days from delivery but within their warranty period, you are entitled to a repair or replacement under the terms of that warranty. In relation to items that Briants of Risborough Ltd is not a party to such warranties, We may be required to contact or return the Goods to the manufacturer directly for assessment. 15.6 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 14 calendar days after the Goods have been delivered to you. If the Goods are delivered to you in instalments, the 14 calendar day period begins on the day that you receive the final instalment. If you change your mind about the goods within this period, please inform Us within 14 calendar days of receipt. Goods must be returned to Us within 14 calendar days of the day on which you inform Us that you wish to return the Goods. You are responsible for paying return shipment costs if Goods are returned for this reason. Refunds will be issued within 7 days and in any event no later than 14 calendar days after you inform Us that you wish to cancel under this provision and will include standard delivery charges. We regret that additional costs such as express delivery cannot be refunded. 15.7 Briants of Risborough Ltd may not be able to accept returns under the cooling off period of the following types of Goods and/or taking into account the following circumstances: 15.7.1 Goods made to your specifications or that have been personalised; 15.7.2 Goods which are liable to deteriorate or expire rapidly; 15.7.3 Goods which are sealed for health or hygiene reasons that have been unsealed after delivery; 15.7.4 Goods which are, after delivery, according to their nature, inseparably mixed with other items; 15.7.5 Goods consisting of audio or video recordings or computer software (including games) in sealed packaging where the seal has been broken after delivery. 15.7.6 Any use or enjoyment that you may have already had out of the Goods beyond handling them to the extent necessary to establish the nature, characteristics and functioning of them (such as you would, for example, handle a display item in a shop). Please note that opening packaging does not prevent you from returning Goods unless the Goods fall under sub-Clauses 15.7.3 or 15.7.5 and in any event does not include the opening of delivery packaging, only the packaging of the product itself. 16. Privacy 16.1 Use of the Website is also governed by Our Privacy Policy https://briantsltd.stihl-dealer.co.uk/en-gb/legal/#privacy which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above. 16.2 The Website places the following cookies onto your computer or device. These cookies are used for the purposes described herein. Full details of the cookies used by the Website and your legal rights with respect to them are included in Our Privacy Policy https://briantsltd.stihl-dealer.co.uk/en-gb/legal/#privacy. By accepting these Terms and Conditions, you are giving consent to Briants of Risborough Ltd to place cookies on your computer or device. Please read the information contained in the Privacy Policy prior to acceptance. 16.3 If you wish to opt-out of Our placing cookies onto your computer or device, please adjust your internet browser's settings to restrict cookies as detailed in your internet browser's help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu. 17. How We Use Your Personal Information (Data Protection) 17.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act. 17.2 We may use your personal information to: 17.2.1 Provide Our Goods and services to you; 17.2.2 Process your payment for the Goods; and 17.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time. 17.3 In certain circumstances (if, for example, you wish to purchase Goods on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly. 17.4 We will not pass on your personal information to any other third parties without first obtaining your express permission. 18. Disclaimers 18.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Our services. 18.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind. 18.3 No part of this Website is intended to constitute a contractual offer capable of acceptance. 18.4 Whilst We use all reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers. 19. Changes to the Service and these Terms and Conditions We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future. 20. Availability of the Website 20.1 The Website and any Service provided therein is provided “as is” and on an “as available” basis. We give no warranty that the Website or any Service will be free of defects and / or faults. To the maximum extent permitted by the law We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. 20.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship. 21. Limitation of Liability 21.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and it’s Content at your own risk. 21.2 Nothing in these Terms and Conditions excludes or restricts Briants of Risborough Ltd’s liability for death or personal injury resulting from any negligence on the part of Briants of Risborough Ltd. 21.3 Nothing in these Terms and Conditions excludes or restricts Briants of Risborough Ltd’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website. 21.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal. 22. No Waiver In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy. 23. Previous Terms and Conditions In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise. 24. Third Party Rights Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Briants of Risborough Ltd. 25. Communications 25.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@briantsonline.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday. 25.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the 'Unsubscribe' link in any email which you receive from us.. 26. Law and Jurisdiction These Terms and Conditions and the relationship between you and Briants of Risborough Ltd shall be governed by and construed in accordance with the Law of England and Wales and Briants of Risborough Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

VAT ID Number
194364440
Jurisdiction
England

At Briants of Risborough we make every effort to make sure you are happy with your purchase.

Under the Distance Selling Regulations, if you buy online or by phone and for any reason the product does not meet your expectations you are entitled to a full refund, this must be requested in writing within 7 working days of receipt.

Should you wish to return goods, just call us on 01844 343663 or email info@briantsonline.co.uk with the details of the goods and transaction. We will exchange or refund the goods as requested. Any goods returned must be in an unused/new condition with their original packaging, manuals and accessories.

On receipt of the goods we will issue a refund in full to the Credit/Debit Card or Paypal account from which the original purchase was made. This refund will be made within 7 days of receipt of the goods.

The consumer is responsible for paying the cost of returning the item and we would recommend that a tracked/signed for service is used to ensure the safe return. This does not affect your statutory rights.

For the extrajudicial online dispute resolution in consumer issues, the European Union has set up an online platform. Please find the so called OS platform here: http://ec.europa.eu/consumers/odr/

  • Subject of Customer Information
  • Seller
  • Conclusion of contract
  • Prices and shipping costs
  • Delivery and pick-up
  • Payment
  • Ordering process
  • Warranties and statutory right’s for defective products

Seller

The purchase agreement is made with Briants of Risborough Green Close Works. In case of any questions or complaints, please contact us at info@briantsonline.co.uk or 01844 343663.

Conclusion of contract

By clicking the "Buy now" button, you are placing a binding order for the items listed on the order form. Following the submission of your order, you will receive an order confirmation by email. The contract is concluded with the receipt of this order confirmation.

Languages available for contract conclusion

The following languages are available for the conclusion of the contract: English

Prices and shipping costs

The prices listed on the product pages always include the respective value-added tax applicable by law, as well as all other price components. Shipping costs apply to our deliveries. The shipping costs are shown. Further costs that are not discharged or billed by us are not incurred.

Delivery and pick-up

Unless stated otherwise in the product description, the items that we offer for delivery are generally delivered in 5 business days. Delivery is made only to United Kingdom. If we offer pick-up of the item, you will receive a notice as soon as the item is ready to be picked up. If, in the course of processing your order, items are found to be not available, you will be notified by email.

Payment

Payments are handled through Paypal.

Ordering process

When you have selected the desired product, you can add it to your shopping cart with no obligation by clicking the [Add to Shopping Cart] button. You can view the content of the shopping cart at any time, with no obligation, by clicking the [Shopping Cart] button. Items can be removed from the shopping cart by clicking the [Delete] button.

If you wish to purchase the items in your shopping cart, click the [Checkout] button. Then, please enter your information. Mandatory information is marked by an asterisk. Registration is not required. Your information is transmitted with encryption. After entering your information, you can review your entries. The ordering process is completed by clicking the "Buy now" button. The process can be cancelled at any time by closing the browser window. The individual pages will provide you with further information, e.g. how to make corrections.

We keep your ordering information on file and include it as well as our standard Terms and Conditions (AGB) in the order confirmation that we send you by email.

The Standard Terms and Conditions are at: Terms and Conditions and can be reviewed, downloaded and saved. For security reasons, after completing the order your ordering information will no longer be accessible through the Internet.

Warranties and statutory right’s for defective products For all offered items, the statutory rights for defective products do apply. Furthermore, please be aware, that for all STIHL and VIKING branded products the warranty conditions of Andreas Stihl Ltd apply STIHL & VIKING Warranty Policy

Privacy Policy SOP

Briants of Risborough ("We", “Our”,”Us”) are pleased to see that you are interested in our website. The protection of your privacy is important to us. Below you will find detailed information about the way we use your data.

Name and contact details of the data controller (as defined under data protection legislation)


Briants of Risborough
Green Close Works
HP27 9SG Longwick

info@briantsonline.co.uk Telephone: 01844 343663

Purpose of collecting, processing and using your personal data

Any of your personal data that become known to us while visiting our website and making reservations/purchase orders (hereinafter: purchase orders) are treated by us in accordance with the relevant legislation on the protection of personal data; they will be used confidentially by us at all times and will only be collected, processed and used to

(a) ensure the functional operation of the website,
(b) safeguard our own legitimate business interests concerning the provision of consultancy and support for our customers and to ensure customised product design.

In addition to the above, any data you share with us through the ordering procedure will be used by us solely in order to complete and process your purchase order.

Legal basis for the processing of personal data

Data processing takes place in compliance with the EU General Data Protection Regulation (hereinafter: “GDPR”) and on the basis of the following legal principles:

● In cases where we obtain your consent to processing transactions in respect of your personal data, data processing is based on GDPR article 6 (1a).
● Any data that you share with us in the context of purchase orders and which are required for the fulfilment and/or handling of those orders will be processed by us in compliance with GDPR article 6 (1b).
● If data processing is necessary so that we can meet specific legal obligations, then such data processing is based on GDPR article 6 (1c).
● In cases where data processing is required by vital interests of the data subject and/or some other natural person, data processing will take place in compliance with GDPR article 6 (1d).
● If data processing is required to safeguard a legitimate interest of our company or a third party and if they are not in conflict with overriding interests, fundamental rights and/or fundamental freedoms of the data subject, data processing is based on GDPR article 6 (1f).

Retention period, data erasure and blocking of data

On completion of the purchase order, your data will not be used for any other purpose and erased after the retention periods established under tax and commercial law, unless you have expressly consented to the further use of your data.

Moreover, your data will always be deleted as soon as your consent ceases to be available or as soon as they are no longer required for the purpose of data processing. If your data are no longer needed for this purpose and/or your consent is no longer available, thus removing the legal basis, but if your data nevertheless need to be stored further, due to existing statutory, official or contractual obligations (e.g. warranty commitments or financial accounting), data processing will be restricted through the marking and blocking of those data.

Log files

Whenever you visit our website, usage data are transmitted by your internet browser and stored in server log files. Records stored in this way contain the following data: date and time of call, name of site called, IP address, source URL from which you reached our site, type and version of the web browser you used, operating system used by you. Those data will be used exclusively for the purpose of technical communication and to ensure technical operation; once the use of our website has come to an end, they will be erased subject to the proviso of possible statutory retention duties. The legal bases are our fulfilment of statutory obligations concerning data security, our legitimate interest in the technical functioning of our website, the removal of malfunctions and the warranting of security.

Use of cookies

To make visiting our website attractive and to allow the use of certain functions (e.g. purchase orders), we have placed so-called cookies on some of our web pages.

When you call up our website, you are notified of our use of cookies through an info banner, which also draws your attention to our data privacy policy once more.

The legal bases for data processing with the use of cookies are your consent and/or our legitimate interest in the technical functioning and improvement of our range of services.

  • What are cookies?
    Cookies are small text files that are stored on your computer when you visit certain websites. We use cookies to trace what you have in your shopping cart, so that we can send you contact forms and so that we remember you next time you visit our site. To place purchase orders on our website, you need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or place purchase orders. Please remember that cookies cannot damage your computer. The cookies we create do not store any identifiable personal information, such as credit card details. We’re giving you this information, so that we comply with the currently applicable legal provisions and to ensure that we respect and protect your privacy when you use our website. If you would like to find out more about cookies in general and how to manage them, please visit aboutcookies.org

  • Managing cookies
    By default, most browsers are configured so that they accept cookies automatically. Once the default settings for cookies have been saved to your browser, all processes run in the background without you noticing them. However, you may wish to change those settings. You can usually set your browser so that you are notified of the use of cookies and so that you can decide from case to case whether to accept them, whether to refuse them in specific instances or whether to refuse them in general.
    Some websites – including ours – cannot, however, be used properly without cookies, as they need certain files for their routines, such as purchase orders. To buy products, you therefore need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or purchase products. To manage your cookies, use the guides below for the four most common internet browsers:

Internet Explorer: https://support.microsoft.com/en-gb/products/windows?os=windows-10
Google Chrome: https://support.google.com/accounts/answer/61416?hl=gb-en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/en-gb/HT201265

  • The most important cookies used on our website:

Note the following list of the most important cookies which we use, together with their purpose:

Image Text

  • Third-party Cookies

    Cookies are also used for the purpose of web analysis services and plugins (e.g. to share content on social media). Further details about such cookies can be found below, under the services we use for our website.

Web analysis using Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter: "Google"). Google Analytics uses so-called “cookies”, i.e. text files which are saved to your computer and allow us to analyse the use of the website. The information that is created by cookies on your use of our website is usually sent to a Google server in the United States, where it is then stored.

However, if you have activated IP anonymisation for this website, your IP address will not be sent without first being truncated by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the United States and then truncated there. Acting at the website operator’s request, Google uses this information to analyse your use of the website, to set up reports on website activities for us as site operators and to provide us with other services connected with website and internet use. The IP address which Google Analytics sends via your browser will not be linked by Google with any other data it may have. You have the option of preventing the storage of cookies through suitable settings in your browser software; please note, however, that this may prevent you from using all the functions of this website to their full potential.

Furthermore, if you wish to prevent the collection of data generated by cookies and relating to your usage of the website (incl. your IP address) by Google and if you wish to opt out of such data being processed by Google, you can download and install a browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en. Further details are available at https://www.google.com/analytics/terms/gb.html and at http://www.google.com/policies/privacy.

You can find more information on the Terms of Use and the Privacy Policy at https://www.google.com/analytics/terms/gb.html and at www.google.com/intl/de/analytics/privacyoverview.html.

To allow the anonymised collection of IP addresses, Google Analytics has been extended to include the code “gat._anonymizeIp();”, so that IP addresses only undergo further processing in truncated form and data cannot be related to specific persons.

Data collected via the web analysis service Google Analytics are also used by Andreas Stihl AG & Co. KG for the optimisation and improvement of this website.

The legal bases are your consent and/or our legitimate interest in analysing the use of our website and the resulting improvements to our range of services.

Use of remarketing or “similar target groups” function of Google Inc.

On our website we use the remarketing or “similar target groups” function provided by Google Inc. (hereinafter: “Google”). By using this feature, providers can send visitors to the website targeted advertising, in other words interest-based adverts personalised for site visitors – adverts which appear when they visit other websites in the Google Display Network. In order to carry out this analysis of website usage, which forms the basis for the creation of interest-based advertisement (remarketing), Google uses so-called cookies. To this end, Google stores a small file containing a sequence of numbers in the browsers of site visitors. The file captures the number of visitors to the website as well as anonymous data on site use. No personal data from the website users will be stored. On subsequent visits to other websites in the Google Display Network, advertisements are displayed that take into account the products and information viewed by the visitor on previously visited websites. Furthermore, if you wish to prevent the collection of data generated by cookies and related to your usage of the website (incl. your IP address) and if you wish to opt out of such data being processed by Google, you can download and install a browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=en

To permanently disable the use of cookies by Google, click the following link and download and install the plugin provided: https://www.google.com/settings/ads/plugin. Alternatively, you can disable the use of third-party cookies by visiting the deactivation website of the Network Advertising Initiative under http://www.networkadvertising.org/choices/ and implementing the further details about an opt-out that are provided. Additional information on Google Remarketing and Google's privacy policy can be found at: http://www.google.com/privacy/ads/.

The legal bases are your consent and/or our legitimate interest in analysing the use of our website and the resulting improvements to our range of services.

Use of Google Adwords Conversion Tracking

As a Google AdWords customer, we use Google Conversion Tracking, an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). Google AdWords places a cookie on your computer ("conversion cookie") if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of us and the cookie has not expired, we and Google may recognize that someone clicked on the ad and was redirected to our site. Each advertiser receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can object to this use by preventing the installation of cookies by a corresponding setting of your browser software (deactivation option). You will not be included in the conversion tracking statistics.

For more information from Google, please visit: http://www.google.com/policies/technologies/ads/, http://www.google.com/policies/privacy/.

The legal bases are your consent and/or our legitimate interest in analysing the use of our website and the resulting improvements to our range of services

Microsoft Bing

In addition, we also use Microsoft Conversion Tracking (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). It means that Microsoft Bing Ads places a cookie on your computer if you have reached our site via a Microsoft Bing advert. This enables us and Microsoft Bing to see that someone has clicked on an advert, that they have been forwarded to our website and that they have reached a certain target page, which was specified in advance. It only tells us the total number of users who have clicked on a Bing advert and have subsequently been directed to the target page. This procedure does not provide any personal details concerning the user’s identity. Should you not wish to participate in the tracking process, you can reject the placement of such a cookie, e.g. via the browser setting that generally disables the automatic placement of cookies. Further details on data protection and cookies used by Microsoft Bing can be found on the Microsoft website, at https://privacy.microsoft.com/en-GB/privacystatement

The legal bases are your consent and/or our legitimate interest in analysing the use of our website and the resulting improvements to our range of services.

DoubleClick by Google

DoubleClick by Google is a service offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”). DoubleClick by Google uses cookies to present relevant adverts to you. Your browser is assigned an anonymous identification number (ID). This number is used to monitor which ads appear in your browser and which ads have been viewed. The cookies do not contain personal information. DoubleClick cookies only allow Google and its partner sites to display ads that are relevant to you, based on your previous visits to our website or to others on the internet. The information created by the cookies is sent for analysis to a Google server in the United States and is stored there. Google only sends data to third parties if there is a basis in statutory regulations or if this is required for contract data processing. Under no circumstances will Google combine your data with other data collected by Google. By using this website you declare your consent with the processing of your data by Google, in the aforementioned manner and for the aforementioned purpose. You have the option of preventing the storage of cookies through suitable settings in your browser software; please note, however, that this may prevent you from using all the functions of this website to their full potential. Further details on DoubleClick's data privacy can be found here: https://policies.google.com/?hl=en. Furthermore, if you wish to prevent the collection by Google of data generated by cookies and related to your use of the website and if you wish to prevent the processing of such data by Google, you can download and install a browser plugin at https://support.google.com/ads/answer/7395996?hl=en,

The relevant browser plugin can be downloaded and installed under Ad Settings, Extension of DoubleClick Activation, Available Browser Plugins. Furthermore, if you wish to prevent the collection by Google of data generated by cookies and related to your use of the website and if you wish to prevent the processing of such data by Google, you can download and install the browser plugin available here.

The legal bases are your consent and/or our legitimate interest in analysing the use of our website and the resulting improvements to our range of services.

Sharing personal data in the context of order processing

if such data sharing is required for the delivery of your goods, your data is passed on to the relevant shipping company that has been instructed. To handle payments, we disclose your payment details to the partner company and/or credit institution that deals with payments. The payment transaction runs via PayPal as a service provider (PayPal (Europe) S.à r.l. & Cie, S.C.A., 5th floor, 22-24 Boulevard Royal, L-2449 Luxembourg). Details on data protection at PayPal and the data privacy policy of PayPal (Europe) S.à r.l. & Cie, S.C.A. are available on the PayPal website, www.paypal.com. To conduct the relevant payment transaction, we send the following data to PayPal: items purchased and total purchase price.

The legal basis for data processing is the purpose of executing a contract (i.e. order processing).

Data security

As part of the ordering process, your personal data are encrypted and transmitted over the internet. We implement the usual recognised technical and organisational measures to secure our website and other systems against loss, destruction, access, modification and distribution of your data by unauthorized persons, yet we do so without being able to guarantee total protection. Access to your customer account is only possible on entering your personal password. You should keep your access details confidential at all times and close the browser window when you have finished your session with us, especially if you share your computer with others.

Rights of data subjects

As a data subject you are entitled to the following rights:

  • Right of access
    You are entitled to obtain information on the personal data we have stored about you, the length of storage, the processing of data and any recipients of the same. You are also entitled to receive a copy of the personal data forming the subject of data processing.

  • Right to rectification
    You are entitled to require us to rectify any incorrect personal data and to complete any incomplete personal data.

  • Right to erasure (“right to be forgotten”)
    Provided that the legal requirements are in place, you are entitled to require us to erase your personal data. If erasure is prevented by statutory retention duties, data processing is restricted accordingly (see below).

  • Right to the restriction of processing
    Provided that the legal requirements are in place, you are entitled to require us to restrict the processing of your personal data, i.e. to mark your data in such a way that they are restricted for processing in the future (and thus blocked).

  • Right to data portability
    Provided that the legal requirements are in place, you are entitled to require us to send the data you have provided either to yourself or to a data controller appointed by you, in which case we will send them as instructed in a standard, structured and machine-readable format.

  • Right to object to direct marketing
    You are entitled at any time to object to the processing of your personal data for marketing purposes (“objection to marketing”).

  • Right to object to data processing where the legal basis is a “legitimate interest”
    You are entitled to object to our processing of your data at any time, provided that such an objection has its legal base in a “legitimate interest”. In such a case we shall discontinue the processing of your data, unless we can – within the parameters of the law – demonstrate compelling legitimate grounds for further processing, outweighing your own rights.

  • Right to revoke your consent
    If you have given us your consent to the collection and processing of your data, you can revoke the same at any time with future effect. This, however, does not affect the legitimacy of processing your data until the date of revocation.

  • Right to lodge a complaint with the supervisory authority
    You can lodge a complaint with the competent supervisory authority if you believe that the processing of your data has breached applicable law. To do so, you can contact the data protection authority responsible for your place of residence or your federal state or the data protection authority responsible for us.

Contact person

You can contact us directly if you have any questions about the collection, processing or use of your personal data or concerning information, rectification, blocking or erasure of data or about the revocation of any consent you have given. Our contact details can be found in the publication details.

Contact details of appropriate person for Data Protection queries


Briants of Risborough
Green Close Works
HP27 9SG Longwick
info@briantsonline.co.uk Telephone: 01844 343663

Data Privacy Policy last updated: May 2018

Use of cookies

To make visiting our website attractive and to allow the use of certain functions (e.g. purchase orders), we have placed so-called cookies on some of our web pages.

When you call up our website, you are notified of our use of cookies through an info banner, which also draws your attention to our data privacy policy once more.

The legal bases for data processing with the use of cookies are your consent and/or our legitimate interest in the technical functioning and improvement of our range of services.

What are cookies?

Cookies are small text files that are stored on your computer when you visit certain websites. We use cookies to trace what you have in your shopping cart, so that we can send you contact forms and so that we remember you next time you visit our site. To place purchase orders on our website, you need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or place purchase orders. Please remember that cookies cannot damage your computer. The cookies we create do not store any identifiable personal information, such as credit card details. We’re giving you this information, so that we comply with the currently applicable legal provisions and to ensure that we respect and protect your privacy when you use our website. If you would like to find out more about cookies in general and how to manage them, please visit aboutcookies.org

Managing cookies

By default, most browsers are configured so that they accept cookies automatically. Once the default settings for cookies have been saved to your browser, all processes run in the background without you noticing them. However, you may wish to change those settings. You can usually set your browser so that you are notified of the use of cookies and so that you can decide from case to case whether to accept them, whether to refuse them in specific instances or whether to refuse them in general.

Some websites – including ours – cannot, however, be used properly without cookies, as they need certain files for their routines, such as purchase orders. To buy products, you therefore need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or purchase products. To manage your cookies, use the guides below for the four most common internet browsers:

-Internet Explorer:
http://windows.microsoft.com/en-GB/windows-vista/block-or-allow-cookies

-Google Chrome:
https://support.google.com/accounts/answer/61416?hl=en-GB

-Mozilla Firefox:
https://support.mozilla.org/en-GB/kb/enable-and-disable-cookies-website-preferences

-Safari:
http://support.apple.com/kb/HT1677?viewlocale=en-GB

The most important cookies used on our website:

Note the following list of the most important cookies which we use, together with their purpose:

Cookie name Cookie purpose
CookieNoticeDisplayed We use this cookie to not display the cookie notice banner, after you have accepted or reviewed our cookie policies.
Cart This is used to identify your current shopping cart as your own.
CartTotalCookie This is used to identify the current count of items in your shopping cart.
__RequestVerificationToken This security cookie is used to validate current requests and protect against cross site request forgery.
lco We use this cookie to identify the last checkout completed during the checkout process for checkout record keeping.

Third-party Cookies

Cookies are also used for the purpose of web analysis services and plugins (e.g. to share content on social media). Further details about such cookies can be found below, under the services we use for our website.

Partner name What their cookies are used for
Google Google Analytics uses cookies for user behavior tracking and other analytics purposes. Link(s) to usage details: http://www.google.com/intl/us_en/policies/technologies/cookies/